Project Reset Privacy Policy

Effective date: September 12, 2026

Project Reset respects your privacy. This Privacy Policy explains how Project Reset ("Project Reset," "we," "us," or "our") collects, uses, discloses, and protects information when you visit www.projectreset.me, book or attend a class, submit a waiver or acknowledgment, contact us, or otherwise interact with us (collectively, the "Services").

Information we collect

We collect information you choose to give us, including:

Your name, email address, phone number, and other contact details.
Booking and class information, including the class selected, attendance history, and information needed to manage your reservation.
Payment-related information. Payments are handled through Wix and its payment-processing partners. We do not receive or store your full payment-card number.
Waiver, acknowledgment, consent, and agreement records, including the date and time you accepted them.
Information in messages, emails, forms, feedback, or other communications you send us.
Marketing preferences, including whether you have opted in to receive email or text messages.

We also collect certain information automatically when you use the website, such as your IP address, device and browser information, pages viewed, links clicked, approximate location derived from IP address, and cookie or similar-technology identifiers.

How we use information

We use personal information to:

Operate the website, bookings, classes, waivers, and customer support.
Confirm reservations, process payments, send service-related messages, and communicate about changes or cancellations.
Send newsletters, class announcements, and promotional messages when you opt in or where otherwise permitted by law. You can unsubscribe from email marketing at any time using the link in an email.
Send text messages only if you provide the required consent. Message and data rates may apply. Consent to receive marketing texts is not a condition of booking or attending a class; SMS opt-out instructions will be included in the messages.
Understand how people use the website, improve our Services, maintain security, prevent fraud, and comply with legal obligations.
Measure or deliver advertising if we use advertising and analytics tools.

Cookies and Advertising Technologies

Project Reset and Wix use cookies and similar technologies to make the website work, remember preferences, understand site traffic, and help protect the website.

We may also use analytics or advertising technologies from providers such as Google or Meta. If enabled, these tools may collect information about your use of our website and may help us measure advertising or show relevant Project Reset advertising on other websites or services. Where required, we will obtain consent before using non-essential cookies. You can manage cookie preferences through the cookie controls on our website and through your browser settings. Disabling some cookies may affect website functionality.

Cookies and Advertising Technologies

We do not sell personal information for money. We disclose information only as reasonably necessary to operate the Services, including with:

Wix and Wix Bookings, which host the website and help us manage forms, reservations, waivers, communications, and related records.
Payment processors that process transactions securely.
Email, SMS, analytics, advertising, and customer-support providers that help us communicate with visitors, understand website performance, or run campaigns.
Professional advisers, insurers, government authorities, or other parties when necessary to comply with law, enforce our terms, protect rights and safety, or respond to a valid legal request.
A successor organization in connection with a merger, reorganization, sale, or transfer of all or part of Project Reset.

Some advertising-related disclosures can be considered "sharing" under California privacy law. If Project Reset uses these technologies, we will provide any required notice, consent, and opt-out mechanisms.

How long we keep information

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide Services, maintain booking and consent records, resolve disputes, comply with legal, tax, insurance, and accounting obligations, and enforce agreements. We then delete, de-identify, or securely retain it only as required or permitted by law.

Your choices and privacy rights

You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law and legitimate recordkeeping requirements. You may also withdraw marketing consent at any time. To make a request, email info.projectreset.me@gmail.com.

If you are a California resident, you may have additional rights to know, access, correct, delete, and limit certain uses of your personal information, as well as the right to opt out of the sale or sharing of personal information where applicable. We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before responding to a request. An authorized agent may submit a request on your behalf where permitted by law, subject to verification of authority and identity.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No online system can be guaranteed completely secure, however, and you provide information at your own risk.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

Third Party Links

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one. Please review those policies before providing information to a third party.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the effective date above. Your continued use of the Services after an update means you acknowledge the revised policy.

Contact us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at info.projectreset.me@gmail.com.